Meet The Team

The Lab M team combines decades of knowledge and experience with their customer commitment ethic to ensure that you, the customer, receive the best possible attention and service.

From R&D through to sales and support, expertise and knowledge characterise the Lab M teams. Solving application challenges, providing technical assistance and ensuring that customers get the best from their products are all part of the service.

Our frontline support team comprises three key teams: Customer Services, Sales and Technical Support.

Customer Services
Trish & Sarah have an incredible length of service at Lab M - their combined service records totalling almost 50 years! Their experience enables them to provide first class, personalised service to our varied customer base.

Harnek, Veronica & Matt lead our Sales team in the UK and internationally. They bring a wealth of sales and marketing experience from a range of backgrounds including microbiology, clinical nutrition and chemical industries.

Technical Support
A variety and depth of knowledge gained over a combined 70+ years in Microbiology and 40+ years with Lab M means that our Technical team, fronted by Chris & Diane, offers a broad spectrum of microbiological knowledge covering a variety of industry sectors.

Our dedicated team is further strengthened by specialist colleagues in Quality Control, Research & Development, Accounts, Despatch and Manufacturing.

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Lab M Limited | Unicorn House, Station Cl Hertfordshire, Potters Bar EN6 1TL | Tel: +(44)20 3393 8531 Fax: +(44)20 3393 8531

Some thirty people work at Lab M's 20,000 sq ft head office and manufacturing facility in Bury, Lancashire, UK, where the Technical Department offers fully integrated research, development and manufacturing services. Production capacity ranges from gram quantities of certain specialist products up to multiples of 750 Kg for bulk media. As much as 2 tonnes of raw material can be reserved for a complete production run.

Lab M's R&D group is dedicated to developing innovative products and processes for the food, industrial, clinical and waste/wastewater testing sectors. Conventional culture remains the most cost-effective and reliable way to enrich and enumerate micro-organisms in complex samples, but we are also developing DCM products that are designed for rapid methods such as ELISA and PCR. Significant new products have been introduced that exploit our patented Captivate™ Immuno Magnetic Separation (IMS) bead technology, and use our Harlequin™ chromogenic media with patented CHE substrate technology.

Lab M’s Sales and Customer Support Team work with all our customers – laboratory users as well as distributors and agents - responding quickly to enquiries and answering detailed technical questions by telephone and email.